qa

In order to fulfill the responsibilities indicated above, the successful candidate for this position should have previous experience with the following:
•Working through the software testing life cycle. This involves reviewing requirements and design documents, creating test plans, executing test cases, interacting with our defect tracking system, and interfacing with the development and management teams.
•Working knowledge of Unix/Solaris
•Working knowledge of Windows 2000/XP •Debugging features by analyzing output and log files
•Creating SQL queries to retrieve information from a database
•Knowledge of installing Oracle and performing import/export functions would be a plus •Knowledge of Java and the ability to write and debug Java code would be a plus
•Knowledge of network technologies (i.e. protocols such as SNMP, network topologies, network hardware, and the OSI model) would be a plus
•Knowledge of inventory systems found at telecommunication carriers would be a plus •An understanding of the Operating Support Systems (OSS) found in a typical telecommunication carrier environment is a plus
•Previous experience meeting and exceeding customer expectations
•Excellent oral and written communication

Job Overview

Primary purpose of this position is to provide support to customers regarding setup and configuration of hospitals, clinics and physicians for voice recognition in medical transcription. Additionally, this person will perform tests on those configurations as they are released and updated. This person will also run reports on a regular basis – some for distribution and some for internal analysis which this person will perform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.
• Receive and respond to customer inquiries regarding configurations, document models and speech models.
• Use tools for documenting questions and resolutions.
• Prioritize customer inquiries.
• Break customer questions into component parts, research answers with appropriate team members and collect answers and action items.
• Communicate with customers answers and schedules for changes resulting from their inquiries.
• Run and write scripts that automate end-to-end testing process.
• Analyze results of above end-to-end testing processes and communicate results and problems internally
• Generate weekly productivity reports for internal use, including graphs for communication purposes.
• Analyze and communicate report results internally.
• Run and analyze reports for customers that show MT edit patterns.
• Communicate with customers suggestions for improved productivity based on report results.

COMPETENCIES

-Communication Skills – excellent verbal and written
-Basic Script writing and maintenance
-Analytical skills – ability to correlate data, find patterns, etc
-Customer management

EDUCATION and/or EXPERIENCE

-Bachelor's degree (B.S.) from four-year college or university.
-Experience with software applications and testing.
-3 to 5 years technical support in the software industry.

REASONING ABILITY

Ability to solve problems, find answers to questions via team members and communicate findings in a clear and concise manner. Ability to review data in reports, seeking patterns and correlations.

Your reward is a comprehensive benefit package, compensation plan and flexible work hours! 

Send your resume/CV to: info@eliteconsult.com today or click the <Submit Resume button on the right side to forward your credentials in Word format.

Must have demonstrated experience in the following areas:

• Sound working knowledge of Quality Control/Assurance Concepts

• 2-4 years of auditing/review experience is required—this can include reviews of process or product documents against existing evidence in a methodical manner

• Understanding of processes associated with an R&D company and Project/Product lifecycle activities (including, but not limited to, Design, Project Management and ISO 9001 etc)

• Demonstrated history of outstanding communication (oral and written), interpersonal and time management skills

• Proven record of self-motivation and leadership experience working in a team environment

• Demonstrated history of problem solving in a timely manner

• Bachelor’s degree in Electrical Engineering or similar preferred

Other:

• Selected employee must be able to possess or complete ASQ Certification for Auditing or Engineering within an agreed upon time frame.

• Preferred to have tranportation experience

Your reward is a comprehensive compensation plan and benefit package!!

Send your resume/CV to: info@eliteconsult.com today or click the Submit Resume button on the right side to forward your credentials in Word format.

Must Have:
• 2-4 years experience in a Software Development, Testing or Quality Assurance role.
• Knowledge of Agile methodology, ISO 90003, IEEE-730 for software quality assurance and its application to products / systems on large contracts.

Knowledge of :

• C, C++, PLC’s, Unix, SML, UML, Linux, Various databases, Windows NT, Sun Solaris
• Good communication and interpersonal skills.
• Work experience at CMMI level 2 or higher process areas / assessments and transportation experience is highly desirable.
• Bachelors Degree in EE preferred.

Send your resume/CV to: info@eliteconsult.com today or click the Submit Resume button on the right side to forward your credentials in Word format.

Duties:

Testing online applications and back end systems.

Skills:

- 2 yrs years of practical Software Quality Assurance Testing experience with Unix and Windows-based applications required

- Experience creating test plan and test case

- Experience with Oracle database and SQL

- Excellent problem solving, troubleshooting and analysis skills

- Experience with black box testing techniques and methodologies

- Experience with build acceptance, functional, and regression testing

- Ability to effectively multi-task different testing assignments and projects

- Ability to work with minimum supervision with set priorities

- Ability to work under pressure with short-term deadlines

- Experience with BEA Weblogic a plus

Education:

College Degree or Equiv + Experience

Excellent compensation and work environment!

Send your resume/CV to: info@eliteconsult.com today or click the <Submit Resume button on the right side to forward your credentials in Word format.